Who We Are

Our website address is: https://ezpanl.com.

Information We Collect

Checkout and Orders

When you place an order, we collect your billing and shipping information, including your name, address, phone number, and email address. This information is used to process and fulfill your order, send order-related communications, and maintain records for tax and legal compliance.

Payment Processing

We do not store your credit card or payment details on our server. All payment transactions are handled by our third-party payment processor(s) [Stripe/PayPal/etc.]. Their use of your personal information is governed by their respective privacy policies.

Account Registration

If you create an account on our site, we collect your name, email address, and any additional profile information you choose to provide. Account data is used to manage your orders, save your shipping details, and streamline future purchases.

Product Reviews

When you leave a product review on our site, we collect your name, email address, star rating, and review content. If you are logged in to your account, your review may be linked to your order history to display a “verified buyer” label alongside your review.

Media

If you upload images to the website, please be aware that images may contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from those images.

Cookies

When you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out of your account will remove login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you had visited that website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content. This includes tracking your interaction if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy.

How Long We Retain Your Data

Product reviews and their associated metadata are retained indefinitely to maintain accurate product ratings and customer feedback on our site.

Order data, including billing and shipping information, is retained as required for tax, accounting, and legal compliance purposes.

For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (with the exception of their username). Website administrators can also view and edit that information.

Your Rights Over Your Data

If you have an account on this site or have left product reviews, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.

Automated Processing

Product reviews may be checked through an automated spam detection service.

Contact Us

If you have any questions about this privacy policy, please contact us at https://ezpanl.com/contact/.